Support
How can we help you?
Have a question, want to report something, or need help with your account? We're here for you. Average response time: within 2 business days.
General questions
Questions about the app, features or your account? Send us an email.
support@idealsdating.comPrivacy & data
Questions about your personal data, privacy rights or a deletion request.
privacy@idealsdating.comSafety & reports
Report a user, report inappropriate behavior or flag a security issue.
safety@idealsdating.comResponse time
We aim to answer all emails within 2 business days. For privacy requests the statutory deadline of 30 days applies.
Frequently asked questions
Check if your answer is already in our FAQ — that's often the quickest way.
Go to Help & FAQData deletion
Want to delete your account or personal data? Submit a formal request.
Submit deletion request